Tech
Support

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Power-Link FTP Site
In this area you will find our documentation for
"Power-Link", it's template creator "Power-TEMP", and
most of the automation and traffic systems that we
support.
Download/View PDF document on Power-Link's Tech Support
Services All of these
manuals are PDF files to be read by the ADOBE Acrobat
Reader. They are free for your downloading and use
to configure and document Power-Link Software.
Power-Link and Power-TEMP
Power-Link Reconcile Training Video
- Beginner
Power-Link Reconcile Training Video
- Advanced
The latest Power-Link Manual
( includes
Power-Temp update )
Power-TEMP (PL Version 5 update)
Assistance with initial Installation
Using Power-link & Power-Merge with Win 2000
Satellite download utilities for
Entravision (including
Leitch filter file)
Power-Merge Products
Power-Merge Manual for ENCO
Power-Merge for
Media Touch
Power-Merge
Manual for
Sound Manager
Power-Link supported TRAFFIC
Configuration Information
Marketron2000 (new Windows NT and ASP
product FOR RADIO)
Marketron2000 for TV (including Network Merge
Feature) Media Star
( by LAN International )
Marketron Act II
Columbine ( Columbine AS400 based "Legacy"
system by ENCODA)
JDS ( with JDS-Link, AS400 based by ENCODA)
Power-Link
Automation Configuration Information
Audio_Vault_AV100
Broadcast Electronics
AvAir - AvSat Broadcast Electronics
DCS
Digi-Link (by Arrakis)
ENCO -
ENCO batch files
Leitch System
for TV
MATCO System for TV Media
Touch
MicroFirst System for TV
Prophet Systems
RCS DOS MASTER CONTROL OR O.G. SYS
RCS VERSION 14 FOR WIN NT
SCOTT STUDIOS AND AXS
SYSTEMS
Tech Support Policy /
Contact Information
Power-Link Software Systems
is deeply committed to customer support.
Our live tech support line is available until 8pm
eastern time, Monday through Friday.
Unlike many tech support services that out
source tech support call centers to dole out generic
"advice" for users, Power-Link Tech Support is
one-on-one consultation with those who
actually develop and install our systems.
You'll have the advice and direction of
someone who knows the idiosyncrasies of your
installation.
All customers receive 60 days of free tech
support service from their date of install. After
this has expired, one may choose to pay per call or
subscribe to our on-going Power-Link Total
Support service.
For further details call 706-754-0748, or
email
Power-Link Tech Support |